Jewellery and specialist retail
A jeweller at a contemporary bench or in a premium workshop. Craft in the foreground, the operational reality of the business behind it. Portrait, shot close enough to see the hands working. No product branding in frame.
The data model
- Carat
- Cut
- Clarity
- Hallmark
- Provenance
The consultation, not the product
A premium showroom or consultation table, two people either side of it, a tray or a tablet between them. Shot wide enough to show the room. Natural human presence, no eye contact with the camera.
Solution 01 · Jewellery and bridal
Atelier
Stock, repairs, valuations and appointments live in four places, and the website disagrees with all of them.
One record for the piece. The configurator, the jewellery data model, appointments, the client book and the repairs and valuations workflow all read from it and write back to it.
Counter staff answer a question once instead of checking three systems. A valuation is issued from the record rather than rebuilt from memory, and the website shows what is actually in the case.
Specialist retail sells on knowledge. Time spent reconciling systems is time not spent with a customer who is spending four figures.
Proved in live trading
What it covers
- Product configurator: metals, stones, settings, engraving
- A jewellery data model: carat, cut, clarity, hallmark, provenance
- Appointments and consultation types
- Clienteling: client book, wish lists, occasion reminders
- Repairs and valuations workflow
- Premium storefront architecture